For EU and UK customers you can order products through our website. VAT is calculated at check out where applicable. Business customers must enter their valid VAT number to qualify for Zero VAT EU Intra Supply.

UK and Non-EU customers are responsible for any VAT or customs charges required for importing goods from the EU. Please contact your local customs authority for further details.

Shipping costs will be calculated per machine at checkout based on delivery address.

Please note we may be able to ship machines for a lower price un-assembled. Please email sales@granitegymequipment.com for a personalised quote.

For international orders please contact sales@granitegymequipment.com with your delivery address for a personalised shipping quote.

After purchasing, an invoice will be issued to you within 1-2 days.

Our strength machines will be delivered assembled, by kerbside delivery, shipping terms DAP (delivery at place).

EU orders are generally delivered within 7-14 days depending on location. UK orders are generally delivered within 7 days. 100% payment is required prior to dispatch. Delivery times can increase during peak periods and due to reasons beyond our control such as bad weather, delays in customs etc.

Lead times are currently approx. 20 weeks for out of stock items. For lead times of new ranges, details will be available on the product page or email us for further information.

Out of Stock and pre orders require 50% deposit and 50% prior to dispatch. Please email sales@granitegymequipment.com confirming your delivery address and company VAT number (if applicable) if you wish to place an order.

It is advisable to have at least two people available to assist the delivery driver with unloading. We also recommend having a pallet truck to hand to move each machine into place.

Re-delivery fees may be payable if delivery restrictions are not notified prior to delivery.

For any issues that arise after purchase in relation to product performance or maintenance, please contact sales@granitegymequipment.com and one of our team will contact you as soon as possible.